Privacy Policy

1. Introduction

USTECH Innovations LLC ("USTECH", "we", "us", or "our"), registered in Sheridan, Wyoming, USA, respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (www.ustechinnovations.com), interact with our customer portal, or communicate with our engineering and sales teams.

This policy applies globally and aligns with applicable data protection regulations, including the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and applicable United States federal and state laws.

2. Information We Collect

As a Business-to-Business (B2B) industrial provider, we limit data collection strictly to information necessary for providing high-precision analytical spectroscopy equipment, software, and technical support services:

• Business Contact Information: Name, work email address, professional phone number, company name, job title, and geographic region provided via contact or technical inquiry forms.
• Technical & Device Usage Data: Technical logs, instrument serial numbers, software calibration performance telemetry, and system diagnostics collected when utilizing USTECH Portal or ProChem software.
• Website Analytics Data: IP addresses, browser types, operating systems, referring URLs, and website navigation patterns collected automatically via essential cookies and analytics.

3. How We Use Your Data

We process collected data exclusively for valid business and legal grounds:

• To fulfill customer inquiries, supply product quotations, and arrange technical assessments.
• To deliver software updates, license keys, and remote spectrometer calibration validation.
• To maintain and improve the security, performance, and integrity of our analytical web applications.
• To comply with statutory legal, tax, and export control regulations in the United States and international jurisdictions.

We do NOT sell, rent, or trade personal or enterprise data to third-party advertisers.

4. International Data Transfers & Storage

USTECH Innovations LLC is headquartered in Wyoming, United States. Data provided to us may be processed or hosted on secure servers located in the United States or encrypted cloud data centers. When transferring data internationally from the European Economic Area (EEA), UK, or Switzerland, we enforce Standard Contractual Clauses (SCCs) and robust cryptographic protection standards.

5. Your Data Protection Rights (GDPR & CCPA)

Depending on your location, you have statutory rights regarding your personal information:

• Right to Access & Portability: Request copies of personal data held by USTECH.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Erasure ("Right to be Forgotten"): Request deletion of personal contact records where statutory retention obligations do not apply.
• Right to Opt-Out (CCPA/CPRA): We do not sell personal data; however, California residents have the right to request non-discrimination and opt-out of secondary data sharing.

To exercise any of these rights, please email our Compliance Officer at info@ustechinnovations.com.

6. Data Security & Retention

We implement enterprise-grade physical, technical, and administrative safeguards, including TLS 1.3 encryption for data in transit and AES-256 encryption at rest. We retain business contact data only for as long as necessary to fulfill customer service contracts or maintain legal compliance records.

7. Contact & Officer Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact our legal and compliance office: